Support

Support is answered by the people who build Consentvia, by email, on working days in UK hours. Most questions are about an extension of time that was agreed by email and never put on the file, or a section 73 variation filed under the wrong parent application, and both are usually answered the same working day because the answer is visible in the record you can already see.

If Consentvia Pro is not doing what you took it out to do, write to us and we will refund it. We would rather give the money back than argue about a subscription an applicant is not getting value from, and you can cancel from inside the account at any time without asking us first. Cancelling needs no message at all: your account ends the subscription itself, effective at the period end. Prefer email? hello@consentvia.com reaches the same people.